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AIR FREIGHT

CLASS 1

10 - 12 business days from the date of payment

From The U.S.

$ 6.99 /lb

From Milan

$ 6.99 /lb

AIR

AIR FREIGHT

CLASS 2

10 - 12 business days from the date of payment
$ 8.50 /lb
AIR

SEA FREIGHT

 

90 – 120 calendar days from the date of payment

From The U.S.

$ 3.99 /lb

SEA

*whichever is higher between actual weight or volumetric weight will be used. Compute it here.

PLEASE NOTE:

  1. We classify air shipments into either Class 1 or Class 2, while sea shipments have a flat rate.
  2. Before you ship, have a look at our list of allowed & prohibited goods here.
  3. We charge in USD regardless whether you ship from the U.S. or Europe.
  4. For Europe shipping, there might be some additional tax charges besides the $6.99 / lb.
  5. Please refer to our shipping calculator below or please contact [email protected] for questions.

CALCULATOR

If you’re unsure about the cost of shipping your package, we’ve provided a simple shipping calculator. Just input your package’s type of shipment, its weight (in either lbs or kg), and its dimensions (in either in or cm), and it will determine an estimated shipping cost.

A package has both an actual weight and a volumetric weight and we charge based on whichever of the two is greater. We also round up the respective weights to the nearest whole number to arrive at our final shipping cost.

Finally, please note that the calculator only provides an estimate. Oftentimes, stores will ship your item to us inside of another, larger box. For example, a shirt may only measure 1 pound in both actual and volumetric weights, but it may be sent in a box that is much larger. This sort of situation may explain any discrepancies between the calculator estimate and the actual final shipping cost.

OTHER SERVICES

SERVICES INCLUDED PRICING
STORAGE FEE

Free storage for the first 15 days counted from the date your package is received by our facility.

$0.20 per round per day chargeable after 15 days.

Please checkout your packages before 15 days.

INSURANCE FEE

Free up to a value of $100.00.

Contact [email protected] for additional insurance.

Learn more about our rates

Do you need more information on our rates? Here's a quick guide:

A My Shopping Box membership is free!

Shipments via air take 10-12 business days for full delivery from our warehouse in the US and Europe up to your Philippine address.

Shipments via sea take 90–120 calendar days for full delivery from our warehouse in the US and Europe up to your Philippine address.

Our rate includes all relevant taxes and fees.

Class 1 items include but are not limited to:

  • - Apparel, shoes, handbags, eyewear & other accessories
  • - Sporting goods & equipment
  • - Personal care, health & beauty products
  • - Pet care supplies
  • - Toys & gift items
  • - Books, periodicals, CD’s & hobby items
  • - Home & garden items, hardware items
  • - Non-perishable foodstuff

Class 2 items include but are not limited to:

  • - Costume jewellery & other personal accessories
  • - Desktop computers
  • - Computer accessories & parts (with no lithium batteries within)
  • - Consoles & other electrical toys/games (with no lithium batteries within)
  • - Camera accessories (with no lithium batteries within)
  • - Tools & electrical appliances (with no lithium batteries within)
  • - Electrical & mechanical spare parts, electrical instruments
  • - Scientific, medical & other precision instruments

We can only ship electronic items containing lithium batteries via sea for the meantime. We're sorry if this causes you any inconvenience.

If you are unsure which classification your item falls into, please email us at [email protected]

Allowed items include but are not limited to:

  • - Apparel, shoes, handbags, eyewear & other accessories
  • - Costume jewellery & other personal accessories
  • - Sporting goods & equipment
  • - Personal care, health & beauty products
  • - Pet care supplies
  • - Toys & gift items
  • - Books, periodicals, CD’s & hobby items
  • - Home & garden items, hardware items
  • - Desktop computers
  • - Computer accessories & parts (with no lithium batteries within)
  • - Consoles & other electrical toys/games (with no lithium batteries within)
  • - Camera accessories (with no lithium batteries within)
  • - Tools & electrical appliances (with no lithium batteries within)
  • - Electrical & mechanical spare parts, electrical instruments
  • - Scientific, medical & other precision instruments
  • - Non-perishable foodstuff

Prohibited items include but are not limited to:

  • - Lithium batteries not contained in any equipment
  • - Flammable nail polish, colognes, eau de toilette, perfumes, & similar products (Note: Please check product packaging for information if it is flammable. If it is labeled as such, it is unacceptable.)
  • - Flammable materials, liquids/fluids, fuel, thinners, petroleum based paints, varnishes
  • - Prescription drugs and medication
  • - Explosives & combustible items
  • - Gas cylinders, items containing compressed air/gas, fire extinguishers
  • - Lubricants & other petroleum based products
  • - Substances not packed in commercially labeled consumer packs
  • - Tobacco, cigars & cigarettes
  • - Gambling materials
  • - Illegal drugs, chemicals or substances
  • - Contraband & other goods prohibited by law
  • - Firearms, bladed weapons, ammunition, firearm parts & accessories
  • - Poisonous, toxic substances, pesticides, fertilisers, chlorine, pool chemicals, including substances and materials packed in bulk bags without commercial retail brand labels
  • - Human remains
  • - Replicas of guns & firearms, including toy guns, air-soft guns, air-guns, tools & accessories
  • - Pornographic materials
  • - Currencies, cash, checks, money orders & other negotiable instruments
  • - Jewelries, precious metals, unset gem stones, diamonds and crystals without commercial retail labels, high value wrist watches and others personal accessories
  • - Goods classified as “Valuable Cargo.” These are goods whose value is over $2,000.00 or those with a pro-rated value per package of over $450.00 per pound
  • - Watches not classified as “Valuable Cargo” shall be limited to one (1) piece per consignment
  • - Live plants & animals, including stuffed animals
  • - Perishable foodstuff and beverages
  • - Oversize packages that exceed 120 inches in length, width or height (If you wish to ship such a package, please email us first at [email protected])
  • - Other goods & items without proper documentation, clearance, permit & packaging
  • - Car parts exceeding 20 inches on any side of its package

We can only ship electronic items containing lithium batteries via sea for the meantime. We're sorry if this causes you any inconvenience.

If you are unsure which classification your item falls into, please email us at [email protected]

Please note that when this section refers to value, it refers to the item's actual value listed on its invoice, not its shipping cost value. For example, the value of a piece of clothing would be the price paid for it from the online store. So if you paid $50.00 for an item from a store, its actual value would be $50.00.

For an item with a value of $100.00 or below, insurance coverage is freely included in your shipping charge.

For an item worth greater than $100.00, please note that insurance coverage costs an additional 4% of its value.

If your uploaded shipment is not inclusive of a value, please email us at [email protected].

Storage of your packages in our US and Europe warehouse is free for the first 15 days from the date of upload to your account.

Please note that after the 15th day, a storage charge of $0.20 per day is applied to the shipping cost of your item.

If the storage of an item exceeds 60 days total, we reserve the right to dispose of your package.

We charge the shipment cost via the weight of a package, rounded up to the nearest whole number. Depending on the kind of item, we charge for either its actual weight, or its volumetric weight. We measure these two and charge for whichever is greater.

The Actual Weight is the mass of the item when placed on a weighing scale.

The Volumetric Weight is the item's length x width x height, in inches, divided by 166.


For example: a toy has an actual weight of 1.00 lbs, with a length / width / height equal to 10 inches / 5 inches / 5 inches.

10 x 5 x 5 = 250.

250 / 166 = 1.50 lbs. This is the volumetric weight.

We round 1.50 up to the nearest whole number to arrive at 2.00 lbs volumetric weight. Since 2.00 lbs volumetric weight is greater than 1.00 lbs actual weight, we charge the volumetric weight of the toy.

If we were to ship a package by air, we would multiply 2.00 by $6.99. The total shipping cost of the item is thus $13.98.


For more information, please feel free to contact us at [email protected]. You may also use the Shipping Calculator provided below to estimate your shipping cost.

Packages exceeding 30 pounds by weight or volume dimensions are classified as "OVERSIZE PACKAGES". These are subject to an additional handling charge at a rate of 30% of its actual weight or volume dimensions, whichever is higher. We reserve the right to refuse any package which to our judgement is not properly packed. Please contact us before making any purchases of oversize goods, at the following email: [email protected]