Get up to $100 in credits when you refer!
AIR FREIGHT
CLASS 1
From The U.S.
$ 6.99 /lb
From Milan
$ 6.99 /lb
AIR FREIGHT
CLASS 2
SEA FREIGHT
From The U.S.
$ 3.99 /lb
From Milan
$ 4.29 /lb
PLEASE NOTE:
CALCULATOR
If you’re unsure about the cost of shipping your package, we’ve
provided a simple shipping calculator. Just input your package’s type
of shipment, its weight (in either lbs or kg), and its dimensions (in
either in or cm), and it will determine an estimated shipping cost.
A package has both an actual weight and a volumetric weight and
we charge based on whichever of the two is greater. We also round
up the respective weights to the nearest whole number to arrive at
our final shipping cost.
Finally, please note that the calculator only provides an estimate.
Oftentimes, stores will ship your item to us inside of another, larger
box. For example, a shirt may only measure 1 pound in both actual
and volumetric weights, but it may be sent in a box that is much
larger. This sort of situation may explain any discrepancies between
the calculator estimate and the actual final shipping cost.
OTHER SERVICES
SERVICES INCLUDED | PRICING |
---|---|
STORAGE FEE |
Free storage for the first 15 days counted from the date your package is received by our facility. $0.20 per round per day chargeable after 15 days. Please checkout your packages before 15 days. |
INSURANCE FEE |
Free up to a value of $100.00. Contact [email protected] for additional insurance. |
Learn more about our rates
Do you need more information on our rates? Here's a quick guide:
keyboard_arrow_downSUBSCRIPTION FEE
keyboard_arrow_downTYPES OF SHIPMENT
Shipments via air take 10-12 business days for full delivery from our warehouse in the US and Europe up to your Philippine address.
Shipments via sea take 45 - 60 calendar days for full delivery from our warehouse in the US and Europe up to your Philippine address.
Our rate includes all relevant taxes and fees.
keyboard_arrow_downAIR FREIGHT CLASSES
Class 1 items include but are not limited to:
Class 2 items include but are not limited to:
We can only ship electronic items containing lithium batteries via sea for the meantime. We're sorry if this causes you any inconvenience.
If you are unsure which classification your item falls into, please email us at [email protected]
keyboard_arrow_downALLOWED & PROHIBITED ITEMS
Allowed items include but are not limited to:
Prohibited items include but are not limited to:
We can only ship electronic items containing lithium batteries via sea for the meantime. We're sorry if this causes you any inconvenience.
If you are unsure which classification your item falls into, please email us at [email protected]
keyboard_arrow_downINSURANCE
Please note that when this section refers to value, it refers to the item's actual value listed on its invoice, not its shipping cost value. For example, the value of a piece of clothing would be the price paid for it from the online store. So if you paid $50.00 for an item from a store, its actual value would be $50.00.
For an item with a value of $100.00 or below, insurance coverage is freely included in your shipping charge.
For an item worth greater than $100.00, please note that insurance coverage costs an additional 4% of its value.
If your uploaded shipment is not inclusive of a value, please email us at [email protected].
keyboard_arrow_downSTORAGE
Storage of your packages in our US and Europe warehouse is free for the first 15 days from the date of upload to your account.
Please note that after the 15th day, a storage charge of $0.20 per day is applied to the shipping cost of your item.
If the storage of an item exceeds 60 days total, we reserve the right to dispose of your package.
keyboard_arrow_downCHARGEABLE WEIGHT OF PACKAGE
We charge the shipment cost via the weight of a package, rounded up to the nearest whole number. Depending on the kind of item, we charge for either its actual weight, or its volumetric weight. We measure these two and charge for whichever is greater.
The Actual Weight is the mass of the item when placed on a weighing scale.
The Volumetric Weight is the item's length x width x height, in inches, divided by 166.
For example: a toy has an actual weight of 1.00 lbs, with a length / width / height equal to 10 inches / 5 inches / 5 inches.
10 x 5 x 5 = 250.
250 / 166 = 1.50 lbs. This is the volumetric weight.
We round 1.50 up to the nearest whole number to arrive at 2.00 lbs volumetric weight. Since 2.00 lbs volumetric weight is greater than 1.00 lbs actual weight, we charge the volumetric weight of the toy.
If we were to ship a package by air, we would multiply 2.00 by $6.99. The total shipping cost of the item is thus $13.98.
For more information, please feel free to contact us at [email protected]. You may also use the Shipping Calculator provided below to estimate your shipping cost.
keyboard_arrow_downOVERWEIGHT OR OVERSIZE ITEMS
Packages exceeding 30 pounds by weight or volume dimensions are classified as "OVERSIZE PACKAGES". These are subject to an additional handling charge at a rate of 30% of its actual weight or volume dimensions, whichever is higher. We reserve the right to refuse any package which to our judgement is not properly packed. Please contact us before making any purchases of oversize goods, at the following email: [email protected]